My Background: My professional journey began in Aavas Financiers Ltd, a PAN India company where I spent a year as a Network Support Specialist. I was responsible for ensuring the smooth operation of the company’s network infrastructure. This included configuring and maintaining network devices, troubleshooting connectivity issues, and implementing security protocols to protect the network. During this time, I developed a keen customer empathy by solving problems for our end users, which gradually sparked my curiosity about product management. Understanding customer needs and finding solutions to their problems made me realize the importance of creating products that truly add value. So before entering into this field, Its very important to ask ‘WHY’, why you want to become a PM?